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If you have a question about Member Pulse and can’t find the answer in our FAQs, please email us at hello@pulse.principality.co.uk.

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Please note: Our inbox is monitored Monday to Friday, 9am – 5.30pm GMT. We aim to respond to all messages received during these hours within 24 hours.

For any support requests that aren't related to the Member Pulse community, such as questions about your Principality account, products or services, please visit the Principality website.